FAQ

Frequently asked questions

How quickly do you respond to quote requests?

We normally respond within two business days.

What are your working hours?

Appointments are normally scheduled Monday through Friday between 8:00 a.m. and 5:00 p.m.

Do you require a deposit?

We do not require a deposit for jobs quoted below $500.

What happens if it rains?

Work that cannot be completed safely or effectively in wet weather will be rescheduled at no additional charge.

Do I need to be home?

Not always. If our team can safely access the required exterior work area and any necessary arrangements have been confirmed in advance, the homeowner does not need to remain home.

Do you repair gutters?

No. We provide gutter cleaning, but gutter and roof repairs are outside our current services.